This Vendor Management Policy ("Policy") governs how IECC selects, onboards, reviews, and offboards third-party vendors and service providers. It ensures that vendors meeting IECC's security, legal, and operational standards are engaged, and that vendor relationships do not introduce unacceptable risk to IECC or its Customers.
| Category | Definition | Examples | Review Level |
|---|---|---|---|
| Critical | Processes Customer personal data or has access to production systems | Cloud infrastructure, email/support platform | Full due diligence + DPA + annual review |
| Significant | Integrated into product delivery but no direct Customer data access | Build tools, CDN, font delivery | Security assessment + contractual terms + annual review |
| Standard | Business operations; no Customer data access | Accounting software, project management | Standard vetting + terms review |
| Low-risk | Minimal integration; public services only | Public APIs used for non-sensitive data | Lightweight review |
Before engaging any Critical or Significant vendor, IECC shall:
| Vendor Category | Review Frequency | Review Scope |
|---|---|---|
| Critical | Annual | Security posture, certifications, incidents, DPA compliance, access review |
| Significant | Annual | Security posture, contract terms, access review |
| Standard | Biennial | Terms review, continued business need |
| Low-risk | Ad hoc (on material change) | Continued suitability |
Triggers for immediate out-of-cycle review: vendor data breach; material change in vendor ownership, control, or jurisdiction; regulatory action against vendor; significant change in vendor terms or security posture.
Where a vendor notifies IECC of a security incident affecting IECC or Customer data, IECC will: (i) immediately assess the impact; (ii) invoke the Incident Response Policy (IECC-T4-003); (iii) notify affected Customers in accordance with legal obligations; and (iv) review whether to continue the vendor relationship.
Vendor management enquiries: legal@imperialecc.com.