All invoices issued by IECC are due within 30 days of invoice date unless otherwise specified in an Order Form. Invoices are denominated in USD unless otherwise agreed in writing.
Overdue invoices accrue interest at 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower, from the due date until payment in full. IECC reserves the right to suspend Services after providing 10 days' written notice of delinquency.
All fees are exclusive of applicable taxes, duties, levies, or similar charges ("Taxes"). Customer is responsible for paying all Taxes applicable to its purchase. Where IECC is required by law to collect Taxes, they will be added to invoices. Each party is responsible for taxes on its own income.
Customer must raise invoice disputes in writing to legal@imperialecc.com within 15 days of invoice date, specifying the disputed amount and basis for dispute. Failure to dispute an invoice within 15 days of the invoice date constitutes deemed acceptance of that invoice and waiver of any right to dispute it. Undisputed portions of disputed invoices remain due on the original payment date. IECC will not charge late fees on amounts reasonably disputed in good faith while under active review. Disputes must be resolved within 30 days of the dispute notice; if unresolved, either party may escalate pursuant to the MSA dispute resolution procedure.
IECC may suspend access to paid Services 10 days after written notice of non-payment of undisputed amounts. If payment is not received within 30 days of suspension, IECC may terminate the relevant Order Form and licence. Suspended or terminated Customer data will be available for retrieval for 30 days post-termination, after which IECC may delete it.